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Breast Pump FAQs

Frequently Asked Questions

What types of breast pumps do you offer?

We offer a wide variety of top-quality breast pumps from trusted brands that are carefully chosen to meet different needs and preferences. Whether you’re looking for a hospital-grade option, something lightweight for on-the-go use, or a pump with advanced features, we can help you find the perfect fit. Plus, we’ll guide you through what’s covered by your insurance to make the process easy.

What is a personal-use breast pump, and who should use one?

A personal-use breast pump is a breast pump designed specifically for individual use, making it an ideal choice for mothers who plan to pump regularly at home, at work, or while on the go. These pumps are intended for a single user and are not meant to be shared or reused by others. They are commonly chosen for their portability, affordability, and user-friendly features.

Why are personal breast pumps considered single-user devices?

The FDA classifies personal-use breast pumps as single-user medical devices for health and performance reasons. Sharing them is not recommended due to hygiene and safety concerns.

Why would it be helpful to have a manual breast pump?

A manual breast pump can be especially useful for on-the-go situations where electricity or batteries aren't available. Its compact and lightweight design makes it easy to carry in your diaper bag or purse, making it a convenient choice for travel or quick pumping sessions. Manual pumps are also a quieter option, ideal for occasional milk removal without drawing attention.

What is a hospital-grade breast pump, and when should I consider renting one?

Hospital-grade breast pumps, like the Medela Symphony Plus, are multi-user pumps designed for higher performance. They are ideal for mothers who:

  • Experience breastfeeding challenges
  • Have health issues that separate them from their baby
  • Have infants who are unable to breastfeed
  • Need help to initiate, build, or maintain a milk supply

These pumps offer stronger suction and more advanced technology, making them essential for moms with special lactation needs.

Is a hospital-grade breast pump better than a personal-use pump?

Each type of breast pump serves a specific purpose. Hospital-grade pumps are often the best choice for starting or boosting milk supply, especially in the early days or during health-related challenges. Personal pumps are excellent for ongoing, everyday use, especially once the milk supply is established.

How can I rent a hospital-grade pump from CLS?

It’s easy! Contact our team, and we’ll walk you through the rental process. We’ll also help you determine if your insurance covers the cost of your rental.

Can I use both a hospital-grade and personal-use pump?

Yes. Some moms start with a hospital-grade rental and transition to a personal-use pump as their milk supply stabilizes and breastfeeding becomes more routine, especially when preparing to return to work.

How soon will I receive my breast pump after ordering?

Once your insurance is verified, we typically ship breast pumps to your address within 2-3 business days.

Do you also provide accessories or supplies?

Yes. We also provide a range of supplies and accessories in addition to breast pumps. Many of these items may be covered by your insurance.

  • Replacement parts (tubing, valves, flanges, etc.)
  • Breastmilk freezer bags
  • Compression belts and socks

These can be added to your cart when you order your pump or can be purchased later as needed.

What if I need help choosing a breast pump?

Our team offers personalized guidance based on your lifestyle, feeding goals, and insurance coverage. We ensure you get a pump that fits your needs, whether you're a working mom, exclusively pumping, or combining breastfeeding and pumping.

What additional support does CLS offer beyond the breast pump?

At CLS, we understand that choosing the right breast pump is just one piece of your breastfeeding journey. That’s why we go beyond simply providing high-quality breast pumps and offer comprehensive, tech-enabled clinical lactation support.

Our lactation support includes virtual access to certified lactation professionals for education, troubleshooting, and ongoing support throughout the breastfeeding journey. Our team also collaborates with businesses, insurers, and families to promote a proactive approach to breastfeeding support, acknowledging the complex dynamics of modern parenting and work-life balance.

How do I get started?

Just contact us or start online. We'll verify your insurance, help you choose the right pump, and deliver it straight to you.

1712 Green Mountain Tpke.
Chester, VT 05143
working hours

Mon-Fri 8:00 A. M. to 5:00 P. M.
Sat-Sun On Call Assistance
*24-hour on-call support
for program enrollees

Contact - New NikoHealth Integration

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